I recall sleeping 'late'; then, when I awoke...I phone Ingeus on: 0800 020 9989...to ask when is my next appointment; they told me, today at 3 PM...so, I asked what is the time, now...and, they said it's 3 PM! So, that simply meant I was 'late'...and, it was impossible to get there on time.
I requested that they change it to become a phone appointment, instead. But, never heard anything back from them...?!
This is a 'scary' thing to me...; as it could affect my benefits...; with being cut off completely.
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